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Staff Training for Effective Management (STEM) Program Structure Certification Application STEM Calendar
STEM Registration Form Staff Training for Effective Management (STEM) is a professional development program designed for educational support personnel. The STEM program is sponsored by the Texas Educational Support Staff Association, Inc. (TESA). The program was developed in cooperation with the Texas Education Agency, Texas Association of School Administrators, Texas Elementary Principals and Supervisors Association, Texas Association of Secondary School Principals, Texas Public Community/Junior College Association, University of Texas, and other professional educational associations. The original program was funded through an ECIA, Chapter 2, Section 577 grant.
STEM is designed to enhance technical and job-specific skills for educational support personnel. Sessions are hosted by school districts, colleges, and educational service centers. Certificates of attendance are presented at the end of each STEM session. The TESA Central Office maintains STEM records for members.
Originally, the STEM program was designed to establish a firm foundation of information and to continue to build on that foundation through a three-phase structure. Participants may now take the classes in any order and progress toward Certified Educational Office Professional (CEOP) certification as classes become available. Required courses and clock-hours are unchanged.
STEM Class Descriptions Required Classes
Basic Communication Effective Office Practices Organization/records management Office techniques Composition Mechanics of business writing Effective written communications Formatting letters/memos Postal Regulations
Interpersonal Communication
Managing Change
Professional Growth Plan (3 hours) Profile for Success (Formerly Effective Communication in Organizations) Personal profile (DiSC) Analyzing strongest behavioral tendency and communication style Recognizing behavioral tendencies and communication styles of others Recognizing strengths and weaknesses and blending to be most successful
Choice Classes
3 hour classes
Assertiveness Training
Customer Service Dialogue of Diversity Leadership Training and Team Building Professional Image Rules for Spelling and Proofreading
Stress Management Telephone Skills Time Management 6 hour classes Agenda for Personal and Organizational Improvement
Business Grammar and Letter Writing Conflict Management Certification Application The STEM program has been designed to stimulate professional development for support staff. Applicants must submit certification application in order to received their CEOP. INSTRUCTIONS An application fee of $20.00 must accompany application. Make check payable to TESA. Applicant must be a current member of TESA. Annual membership dues are $25.00. Application forms, TESA membership forms, and fees are to be returned to: TESA Central Office, P.O. Box 1565, Austin, TX 78767 TESA central office cannot maintain records for nonmembers. Please submit documentation for all coursework taken prior to membership in TESA.
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